Privacy Policy
Last updated: October 24, 2023. Your trust is the foundation of our partnership. We are committed to protecting your data through transparent practices and robust security.
Data Collection
We collect information to provide better services to all our users. This includes:
- Information you provide: Your name, email address, company details, and communication preferences when you sign up or contact us.
- Automatic Collection: Usage data, IP addresses, browser types, and interaction logs through cookies and similar tracking technologies.
- Operational Data: System logs and performance metrics to ensure the stability of our infrastructure.
AI Ethics & Governance
At GetRwanda LTD, our AI systems are built on three core pillars: Transparency, Fairness, and Accountability.
We do not use your private data to train large language models without explicit, opt-in consent. Our algorithms are regularly audited to prevent bias and ensure the ethical treatment of all user interactions.
Data Security
All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Our infrastructure operates within VPC-isolated environments with strict access controls. Regular third-party security audits ensure compliance with international standards.
User Rights
Under applicable Rwandan and international data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at privacy@getrwanda.rw.